The template captures the benefits to be achieved or the problems to be solved.
Visit site »– 13 August 2019
Work effectively with stakeholders to set outcomes that create the most value for your organisation by creating solution trees, a tool that helps you explore potential paths to your desired outcome.
To ensure customers have the best possible experience, it’s crucial to create user journey maps.
UX Mastery
– 15 September 2014
Plotting out a customer’s emotional landscape by way of a Customer Journey Map, or Experience Map, along their path sheds light on key opportunities for deepening relationships.