By Ottomatias Peura Many brands have explored voice user interfaces (VUIs) by creating some kind of skill for a smart speaker. While that’s a good start, it’s not the optimal way of leveraging voice capabilities for the future. Instead, you should add voice to your existing apps to complement their current touch user interface. Early adopters such as Spotify have taken this approach and have received universal praise for their voice functionality. Spotify users can keep on using the app just as they’ve always used it, with its traditional touch user interface. Plus, they can use voice commands to control the media player. This is how you should use voice. Rather than creating VUIs as replacements for your applications’ current user interfaces—as for Google Home or Alexa—create voice capabilities that provide a complementary user-interaction modality for your current user interface. Read More
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