By Baruch Sachs “Innovation happens when people are given the freedom to ask questions and the resources and power to find the answers.”—Richard Branson While Gartner coined the concept of a citizen developer about a dozen years ago now, this past year has accelerated the maturation of that term and clarified its meaning. The global pandemic has really forced organizations to become very specific and mindful about their business goals, as well as the outcomes that are necessary to meet those goals, which have become both more acute and less specific. Individual groups within an organization might feel a deep pull to take greater control of the achievement of business goals. Organizations are increasingly seeing citizen development as a fundamental way of enabling the realization of their business goals, while enabling and motivating their workforce during very challenging times. However, citizen development is not without its own set of struggles, nor is it a magic bullet. The no-code platforms that enable citizen development have become easier to use and more prevalent. Plus, their ease of use has actually brought citizen development—as well as what it is and what it is not—into sharper focus. If anything, it has become even clearer that citizen development is more of a mindset than an actual role or tool. Read More
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