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Content, AI, and the Human Touch - Applying Design Thinking to the Legal Market

By Johannes Schleith In 2021, the legal-technology space represented an $882 billion market opportunity, with Gartner predicting a threefold increase in spending on legal technology by 2025. Such opportunities attract major investment, and top technology and design talent can drive innovation exponentially—particularly in the areas of artificial intelligence (AI) and machine learning (ML). It’s inspiring to see how both law firms and the creators of legal technology are exploring the concept of design for legal applications. We must constantly question how we can improve legal workflows, make legal processes more straightforward and accessible, and deliver digital-process transformation that benefits all stakeholders—from users and customers to clients. Read More

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