Guided by style
A style guide is a living project that requires regular care and maintenance. Care for it well, and it will provide for you in return. Your company’s writing helps people to connect with your product, trust what you deliver, and keep using it.
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To design better products, write better UX copy
NY Times Open
– 10 October 2019
How my team at The New York Times brings UX copywriting into the design process to make our products stronger.
Guided by style
Dropbox Design
– 7 October 2019
A style guide is a living project that requires regular care and maintenance. Care for it well, and it will provide for you in return. Your company’s writing helps people to connect with your product, trust what you deliver, and keep using it.
UX Writing: Creating Microcopy That Speaks to Users
UX Matters
– 26 August 2019
Words are important, but as obvious as this statement might seem, this fact hasn’t always been evident in the design of product user interfaces.
10 tips on making magic with writers
Dropbox Design
– 6 August 2019
Because the process of working with a writer can feel mysterious, here are 10 tips for non-writers on collaborating with your company’s friendly neighborhood word nerds.
What is UX writing?
UX Booth
– 24 January 2017
Let's take a look at what UX writing is (and isn't), what companies are looking for in these writers, and general best practices for the discipline.