User Journey Planning – What is an Empathy Map?

Empathy maps are a really simple activity that should be part of your user journey workshop. They are fun to do and help you gain a better understanding of your customer segments to make more informed design decisions and improve the user experience.

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User Journey Planning – What is an Empathy Map?

User empathy

Empathy maps are a really simple activity that should be part of your user journey workshop. They are fun to do and help you gain a better understanding of your customer segments to make more informed design decisions and improve the user experience.

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User Journey Planning – What is an Empathy Map?

Empathy maps are a really simple activity that should be part of your user journey workshop. They are fun to do and help you gain a better understanding of your customer segments to make more informed design decisions and improve the user experience.

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