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What User Experience and Hip-Hop Have in Common

By Kenya F. Oduor and Reality Canty Who is doing the research work to recruit, observe, and understand the perspectives of users who, while they need mainstream technology solutions, also want to fulfill their basic survival, health, and safety needs? Users that societal systems have marginalized—whose voices have mostly been locked out or remain unrecognized? Those of us who identify as members of such marginalized groups are more likely to consider the voice of the voiceless in our work. We, the authors of this article, grew up with and live around these voiceless people. In fact, they are our relatives and friends. As Black psychologists and researchers who are working in the field of User Experience, we feel compelled to share our experiences with you. Read More

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