User research
Articles
Decoding UX Success - Persuading Clients to Embrace Testing and Research for Optimal Design
UX Planet - 6 June 2023
How UX experts utilize testing and research to guide clients toward making the right decisions rather than imposing personal opinions.
“I wish I could do UX research nicely”- UX Designer
UX Planet - 31 May 2023
Sometimes no matter how empathetic we are, we need to go towards the far ends of empathy where we could …
10 Survey Challenges and How to Avoid Them
Nielsen Norman Group - 26 February 2023
Response biases make it difficult to create good surveys. Follow these tips to counteract 10 of the major survey response …
Lean UX Research Checklists
UX Matters - 24 January 2023
By Anton Stout Each UX project is different, with variations in time and budget constraints, user needs and business requirements, …
Continuous research - trends not to be ignored in 2023
UX Planet - 19 January 2023
And 8 books to boost your UX research
How UX Research Methods and Social Media Can Work Together
UX Matters - 10 January 2023
By Darshan Ruparelia Social media can be a great communication medium for businesses to connect with their customers. However, few …
Design your User Research Survey effectively
UX Planet - 9 August 2022
3 effective strategy to design user survey
What User Experience and Hip-Hop Have in Common
UX Matters - 9 May 2022
By Kenya F. Oduor and Reality Canty Who is doing the research work to recruit, observe, and understand the perspectives …
Tools
Bellini Slushie
Get all the survey help you need with the Bellini Slushie Question Bank. It's a forever free, open-source database of survey questions, translations, and guidance.
Hotjar
Hotjar is a new and easy way to truly understand your web and mobilesite visitors.
Lookback
Talk to your users. See how they’re using your app or website.
Maze
A user testing platform that turns your prototype into actionable insights from real users.
Optimal Workshop
Suite of UX research tools, including tree testing, click testing and card sorting.
UserTesting
Know how users interact with designs and fix UX issues before writing a single line of code.
UserZoom
All-in-one platform for agile UX insights.
Userbrain
Watch videos of real people interacting with your website. Hear what users think, see what they do, and start building better products for happier customers.
What Users Do
Platform to help you understand how your customers engage with your website or product.