Articles
The diverge-and-converge technique for UX workshops
Nielsen Norman
– 15 December 2019
By first working independently on a problem, then converging to share insights, teams can leverage the benefits of both work styles, leading to rapid data analysis, diverse ideas, and high-quality designs.
How your team can solve a customer problem in just 8 minutes
AO Tech
– 5 August 2019
This article explores a workshopping technique which helps teams find simple, elegant solutions to the projects they’re working on.
How to Look Before You Leap: A guide to mapping assumptions for product development teams
Mural
– 31 January 2017
Assumptions Mapping is an exercise in which a cross-functional team can unpack risky assumptions about a new product or service.
The Double Diamond: Strategy + Execution of the Right Solution
Thoughtworks
– 3 February 2015
The ‘Double Diamond’ process maps the divergent and convergent stages of a design process. Created by The British Design Council, it describes modes of thinking that designers use.
A study of the design process (PDF)
Design Council – 20 January 2007
For our most in-depth study ever, Design Council researchers visited the design departments of eleven companies, all world-leaders in their fields.
Resources
Government Design Principles
The UK government's design principles and examples of how they've been used.
Liberating Structures
A menu of thirty-three Liberating Structures to replace or complement conventional practices. Liberating Structures used routinely make it possible to build the kind of organization that everybody wants. They are designed to include everyone in shaping next steps.