Design thinking

Creative strategies used during the design process.


The diverge-and-converge technique for UX workshops

By first working independently on a problem, then converging to share insights, teams can leverage the benefits of both work styles, leading to rapid data analysis, diverse ideas, and high-quality designs.

Design thinkingCollaboration

How your team can solve a customer problem in just 8 minutes

This article explores a workshopping technique which helps teams find simple, elegant solutions to the projects they’re working on.

Information architectureDesign thinkingCollaboration

How to Look Before You Leap: A guide to mapping assumptions for product development teams

Assumptions Mapping is an exercise in which a cross-functional team can unpack risky assumptions about a new product or service.

Design thinkingProduct management

The Double Diamond: Strategy + Execution of the Right Solution

The ‘Double Diamond’ process maps the divergent and convergent stages of a design process. Created by The British Design Council, it describes modes of thinking that designers use.

Design thinking

A study of the design process (PDF)

For our most in-depth study ever, Design Council researchers visited the design departments of eleven companies, all world-leaders in their fields.

Design thinking


Government Design Principles

The UK government's design principles and examples of how they've been used.

Design thinkingVisual design

Liberating Structures

A menu of thirty-three Liberating Structures to replace or complement conventional practices. Liberating Structures used routinely make it possible to build the kind of organization that everybody wants. They are designed to include everyone in shaping next steps.

Design thinking