User research


Articles

Should You Run a Survey?

Nielsen Norman Group

Nielsen Norman Group - 25 February 2024

Even though surveys may be faster and cheaper than other research methods, they are not suited to all research goals.

User research

Card Sorting vs. Tree Testing

Nielsen Norman Group

Nielsen Norman Group - 24 February 2024

Card sort studies help shape information architectures; tree-testing studies evaluate them.

User research

Card Sorting: The Ultimate Guide (in 2024)

Interaction Design Foundation

Interaction Design Foundation - 1 February 2024

Explore the ultimate guide to card sorting. Learn about the key methods, innovative tools, and pros and cons for effective …

User research User testing

Open-Ended vs. Closed Questions in User Research

Nielsen Norman Group

Nielsen Norman Group - 26 January 2024

Open-ended questions result in deeper insights. Closed questions provide clarification and detail, but no unexpected insights.

User research

Before the Design Process Starts: It’s Time to Get Out Of the Building

Interaction Design Foundation

Interaction Design Foundation - 24 January 2024

The mobile web means that there are many opportunities for start-ups, from bootstrapped home-based ventures right through to those with …

Communication User research

Tree Testing Part 2: Interpreting the Results

Nielsen Norman Group

Nielsen Norman Group - 19 January 2024

Analyze tree-testing results including success, first click, and directness to improve information architecture and navigation labels.

User research User testing

Intranet Usability Guidelines: New Findings From 57 Intranets

Nielsen Norman Group

Nielsen Norman Group - 19 January 2024

Updated intranet guidelines feature enhanced content practices by teams, refined search design to meet elevated expectations, task-oriented navigation, and standardized …

Usability User research

Memory Recognition and Recall in User Interfaces

Nielsen Norman Group

Nielsen Norman Group - 15 January 2024

Recalling items from scratch is harder than recognizing the correct option in a list of choices because the extra context …

Usability User research

Field Studies

Nielsen Norman Group

Nielsen Norman Group - 12 January 2024

Field research is conducted in the user’s natural setting. Learn the unexpected by leaving the office and observing people in …

User research

Competitive Usability Evaluations: Definition

Nielsen Norman Group

Nielsen Norman Group - 5 January 2024

Data on what works well or poorly on other sites saves you from implementing useless features and guides UX investments …

Usability User research User testing

User interview & Focus group — pros and cons of each method

UX Planet

UX Planet - 11 December 2023

One to one or… Continue reading on UX Planet »

User research

Five-Second Testing: Taking A Closer Look At First Impressions (Case Study) — Smashing Magazine

Smashing Magazine

Smashing Magazine - 6 December 2023

Five-second testing is a popular method of usability research used in the industry, yet in essence, its core belief boils …

Usability User research

Culture of data collection during User Research to create an AI Dataset

Prototypr

Prototypr - 27 November 2023

There are many debates and solutions on how to store the results of UX research. However you solve this problem, …

Analytics Artificial intelligence User research

Creating And Maintaining A Voice Of Customer Program — Smashing Magazine

Smashing Magazine

Smashing Magazine - 21 November 2023

Product teams benefit from knowing their users’ needs and how they respond to product updates as they build out the …

User research

Quantitative vs. Qualitative UX Research Methods - Strengths and Weaknesses

UX Planet

UX Planet - 6 October 2023

Explore the strengths & weaknesses of various UX Research methods. Discover how to optimize user experiences effectively.

Analytics User research

Gaining Product Sense Through UX Research

UX Matters

UX Matters - 25 September 2023

By Preeti Srinivasan Product sense. Product-minded. Product builder. These terms are often associated with our learnings as UX researchers in …

Product design User research

Confounding Variables in Quantitative Studies

Nielsen Norman Group

Nielsen Norman Group - 24 September 2023

Confounding variables interfere with quantitative studies, leading to inaccurate results. Avoid introducing such variables by randomizing your study’s conditions and …

Analytics User research

User Interviews 101

Nielsen Norman Group

Nielsen Norman Group - 17 September 2023

User interviews help you learn who your users are, what their experiences are like, and what they need, value, and …

User research

UX-Research Methods - Glossary

Nielsen Norman Group

Nielsen Norman Group - 10 September 2023

Use this glossary to quickly clarify key terms and concepts related to research methods in UX.

User research

Changes Over the Last 25 Years of UX Research

UX Matters

UX Matters - 21 August 2023

By Jim Ross It’s hard to believe that I first started in the field of User Experience 25 years ago. …

User research

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