UX LiftUser research
Articles
Should You Run a Survey?
Nielsen Norman Group - 25 February 2024
Even though surveys may be faster and cheaper than other research methods, they are not suited to all research goals.
Card Sorting vs. Tree Testing
Nielsen Norman Group - 24 February 2024
Card sort studies help shape information architectures; tree-testing studies evaluate them.
Card Sorting: The Ultimate Guide (in 2024)
Interaction Design Foundation - 1 February 2024
Explore the ultimate guide to card sorting. Learn about the key methods, innovative tools, and pros and cons for effective …
Open-Ended vs. Closed Questions in User Research
Nielsen Norman Group - 26 January 2024
Open-ended questions result in deeper insights. Closed questions provide clarification and detail, but no unexpected insights.
Before the Design Process Starts: It’s Time to Get Out Of the Building
Interaction Design Foundation - 24 January 2024
The mobile web means that there are many opportunities for start-ups, from bootstrapped home-based ventures right through to those with …
Tree Testing Part 2: Interpreting the Results
Nielsen Norman Group - 19 January 2024
Analyze tree-testing results including success, first click, and directness to improve information architecture and navigation labels.
Intranet Usability Guidelines: New Findings From 57 Intranets
Nielsen Norman Group - 19 January 2024
Updated intranet guidelines feature enhanced content practices by teams, refined search design to meet elevated expectations, task-oriented navigation, and standardized …
Memory Recognition and Recall in User Interfaces
Nielsen Norman Group - 15 January 2024
Recalling items from scratch is harder than recognizing the correct option in a list of choices because the extra context …
Field Studies
Nielsen Norman Group - 12 January 2024
Field research is conducted in the user’s natural setting. Learn the unexpected by leaving the office and observing people in …
Competitive Usability Evaluations: Definition
Nielsen Norman Group - 5 January 2024
Data on what works well or poorly on other sites saves you from implementing useless features and guides UX investments …
User interview & Focus group — pros and cons of each method
UX Planet - 11 December 2023
One to one or… Continue reading on UX Planet »
Five-Second Testing: Taking A Closer Look At First Impressions (Case Study) — Smashing Magazine
Smashing Magazine - 6 December 2023
Five-second testing is a popular method of usability research used in the industry, yet in essence, its core belief boils …
Culture of data collection during User Research to create an AI Dataset
Prototypr - 27 November 2023
There are many debates and solutions on how to store the results of UX research. However you solve this problem, …
Creating And Maintaining A Voice Of Customer Program — Smashing Magazine
Smashing Magazine - 21 November 2023
Product teams benefit from knowing their users’ needs and how they respond to product updates as they build out the …
Quantitative vs. Qualitative UX Research Methods - Strengths and Weaknesses
UX Planet - 6 October 2023
Explore the strengths & weaknesses of various UX Research methods. Discover how to optimize user experiences effectively.
Gaining Product Sense Through UX Research
UX Matters - 25 September 2023
By Preeti Srinivasan Product sense. Product-minded. Product builder. These terms are often associated with our learnings as UX researchers in …
Confounding Variables in Quantitative Studies
Nielsen Norman Group - 24 September 2023
Confounding variables interfere with quantitative studies, leading to inaccurate results. Avoid introducing such variables by randomizing your study’s conditions and …
User Interviews 101
Nielsen Norman Group - 17 September 2023
User interviews help you learn who your users are, what their experiences are like, and what they need, value, and …
UX-Research Methods - Glossary
Nielsen Norman Group - 10 September 2023
Use this glossary to quickly clarify key terms and concepts related to research methods in UX.
Changes Over the Last 25 Years of UX Research
UX Matters - 21 August 2023
By Jim Ross It’s hard to believe that I first started in the field of User Experience 25 years ago. …
Tools
Bellini Slushie
Get all the survey help you need with the Bellini Slushie Question Bank. It's a forever free, open-source database of survey questions, translations, and guidance.
Hotjar
Hotjar is a new and easy way to truly understand your web and mobilesite visitors.
Lookback
Talk to your users. See how they’re using your app or website.
Maze
A user testing platform that turns your prototype into actionable insights from real users.
Optimal Workshop
Suite of UX research tools, including tree testing, click testing and card sorting.
UserTesting
Know how users interact with designs and fix UX issues before writing a single line of code.
UserZoom
All-in-one platform for agile UX insights.
Userbrain
Watch videos of real people interacting with your website. Hear what users think, see what they do, and start building better products for happier customers.
What Users Do
Platform to help you understand how your customers engage with your website or product.