User testing
The ongoing process of improving the user experience, often for conversion.
Articles
Using UX testing to dramatically improve your A/B testing results
– 10 June 2020
We are used to thinking of A/B split testing as a way to improve UX and increase conversions. But it’s actually a two-way road. How you design your tests should be based on UX research – not on guesswork and intuition.
Unmoderated user tests: how and why to do them
– 27 October 2019
The 6 steps for running unmoderated usability testing are: define study goals, select testing software, write task descriptions, pilot the test, recruit participants, and analyze the results.
Tools for unmoderated usability testing
– 22 September 2019
Many platforms for unmoderated usability testing have similar features; to choose the best tool for your needs, focus on the type of data that you need to collect for your goals.
Tools
Optimal Workshop
Suite of UX research tools, including tree testing, click testing and card sorting.
What Users Do
Platform to help you understand how your customers engage with your website or product.
dscout
dscout’s remote research platform uses a mobile app and +100K eager participants to efficiently capture in-the-moment video and make insights easy to synthesize and share.
Userbrain
Watch videos of real people interacting with your website. Hear what users think, see what they do, and start building better products for happier customers.
User Insights
User Insights is the easiest way to understand what your customers think about your website.
Playbook UX
Watch videos of real people interacting with your product, prototype, website, concept, and more. PlaybookUX allows you to unlock powerful video-based feedback your target audience.
SoundingBox
Make every experience the best it can be. Put feedback at the center of your process with our simple yet powerful platform.
Userfeel
A usability testing tool that gives you videos of real users speaking their thoughts as they use your website or app.
Userlytics
Scalable and customised user research. Analytics tells you what. Userlytics tells you why.
VisualEyes
Design clear, efficient and human-centered user interfaces with VisualEyes' AI-powered design assistant.
Browsee
Crowd animation, session replays and heatmaps to help you visualise what your users like in your product and how they use it.
Userships
Translate usage-to-growth with Userships’ 100% session recording, deep analytics, intelligent search and insights tools - for free!
Courses
Conducting usability testing
Interaction Design Foundation
Hands-on experience with all stages of a usability test project—how to plan, run, analyze and report on usability tests.